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CITIZEN’S CHARTER

CAGAYANOS’ CHARTER 2021

Vice Governor’s Office / Sangguniang Panlalawigan

  1. SERVICE NAME: Request for Certified True copies of Legislative Documents

Description of the Service: Request for Certified True copies of Legislative Documents such Ordinance, Resolution, and Minutes of Regular and Special Sessions and Committee Hearings

Office or Division

Sanguniang Panlalawigan (Records section)

Classification

Simple Transaction

Type of Transaction

G2C, G2B, G2G

Who may avail

ALL

CHECKLIST OF REQUIREMENTS

WHERE TO SECURE

Duly signed letter-request

Client’s own secured documents

CLIENTS STEPS

FEES TO BE PAID

CHECKLIST OF REQUIREMENTS

PROCESSING TIME

PERSONS RESPONSIBLE

  1. Sign client log book

Interview client

None

3 minutes

FRONT DESK OFFICER
Helen P. Salvado

2.Submit letter-request

Assess and verify the availability of requested documents

None

3 minutes

RECEIVING/ RELEASING SECTION
Rizalina S. Francisco

3. Wait for the assessment and verification as to the availability of requested documents

Receive the letter-request

None

5 minutes

RECORDS SECTION
Lorna S. Cortez

4. Pay the corresponding fee

Receive the letter-request

Minimum of PHP 50 or PHP 20 per page, whichever is the higher(as per Chapter 4 Art. A Section 112(f) of the Revised Revenue Code of the Province of Cagayan CY 2013)

5 minutes

Cashier, Office of the Provincial Treasurer

5. Go back to the Sanguniang Panlalawigan Office and present the receipt

Refer the client to the Records Section

None

5 minutes

RECORDS SECTION
Lorna S. Cortez

6. Receive requested documents

Retrieve and Release requested documents

None

10 minutes

RECORDS SECTION
Lorna S. Cortez

26 minutes

2. SERVICE NAME: Posting of Judicial Petitions Involving Titles

Description of the Service: Certification of Posting of Judicial Petitions Involving Titles

Office or Division

Records section

Classification

Simple Transaction

Type of Transaction

G2C, G2B, G2G

Who may avail

ALL

CHECKLIST OF REQUIREMENTS

WHERE TO SECURE

  1. Copies of the following: Court petition/Order original/Transfer Certificate of Title
  2. Official receipt of the Secretary’s/Posting Fee

Client’s own secured documents

CLIENTS STEPS

AGENCY ACTION

FEES TO BE PAID

PROCESSING TIME

PERSONS RESPONSIBLE

  1. Sign client log book

Interview client

None

3 minutes

FRONT DESK OFFICER
Helen P. Salvado

2. Submit documentary requirements

Receive and assess documentary requirements

None

3 minutes

RECEIVING/ RELEASING SECTION
Rizalina S. Francisco

3. Wait for the assessment and verification as to the availability of requested documents

Receive the letter-request

Pay PHP 200 (as per Chapter 4 Art. A section 112(g) of the Revised Revenue Code of the Province of Cagayan CY 2013)

5 minutes

Cashier, Office of the Provincial Treasurer

4. Go back to the Sangguniang Panlalawigan Office and present the receipt

  1. Prepare certificate of Posting to be signed by the Secretary to the Sanggunian or his/her authorized representative

None

5 minutes

OFFICE OF THE BOARD SECRETARY
Evelyn C. Canillas

5. Receive the copy of Certificate

Refer the client to the Records Section

None

5 minutes

RECORDS SECTION
Lorna S. Cortez

6. Receive requested documents

Release a copy of the Certificate of Posting

None

4 minutes

RECORDS SECTION
Lorna S. Cortez

20 minutes

FEEDBACK and COMPLAINT MECHANISM

Feedbacks may be sent through any of the following:

1. Client Feedback Form

Answer the form and drop it in the drop box near Public Assistance and Complaints Desk (PACD)

2. i-text mo kay Gob or kay SP Secretary

Send your feedbacks by texting the mobile number of the Governor or the SP Secretary posted/ at the bulletin

3. Electronic mail

Send your feedbacks through
sp

4. Cagayan ASAP Text line

Cagayan ASAP Text line - Text PGC to 22566101 and follow the instructions or steps sent to you using the following format:

Text < KEYWORD > < Name > < Town >
Keywords:
GOV= Governor's Office
PSWDO = Provincial Social Welfare and Development Office
PHO- Provincial Health Office
PEO- Provincial Engineer's Office
OPA- Provincial Agriculturist Office
PTO- Provincial Treasurer's Office
CTO - Cagayan Tourism Office
IFLC- List of Task Force Lingkod Cagayan hotlines
HOSP= PGC Hospitals hotlines

5. Cagayan ASAP - ONLINE

Visit shorturl.at/xlr01 for more information

6. Cagayan Website

www.cagayan.gov.ph

vICE gOVERNOR & sANGGUNIANG pANLALAWIGAN oFFICE dIRECTORY

OFFICE OF THE VICE GOVERNOR

VICE GOVERNOR MELVIN K. VARGAS, JR.

304-0296

304-5473

825-2384

First District Board MemberS

BM FLORENCE OLIVER B. PASCUAL

304-1636

BM KAMILLE CONCEPCION PONCE-PEREZ

377-0574

BM ROMEO S. GARCIA

377-0570

SECOND District Board MemberS

BM RANDY A. URSULUM

377-0317

BM ARNOLD T. LAYUS, JR.

377-0355

BM ALNIÑOSON KEVIN M. TIMBAS

tHIRD District Board MemberS

BM ROSAURO RODRIGO G. RESUELLO

377-0956

BM RODRIGO C. DE ASIS

377-0958

BM MILA C. LAUIGAN

377-0877

BM LEONIDES N. FAUSTO

377-0527

EX-OFFICIO MemberS

BM MARIA ROSARIO B. SORIANO

377-0361

BM BRYAN PAUL A. VARGAS

377-0572

BM CHRISTIAN P. URSUA

377-0872

OFFICES

ROSALINDA P. CALLANG (SP SECRETARY)

304-1900

LYSANDER G. SIBAL (ASST. SP SECRETARY)

846-1387

EVELYN C. CANILLAS (BOARD SECRETARY)

304-1654

DR. DANTE P. PASICOLAN (EXECUTIVE ASSISTANT)

377-6523

ATTY. BERNADETTE S. GEVERA-MARTIN (TECHNICAL DIVISION)

377-4179

ATTY. ED ARMAND T. VENTOLERO (JOURNAL DIVISION)

304-1676

BONG ABAYA (I.T SECTION)

304-1064

LORNA CORTEZ (RECORDS SECTION)

304-2244

VILMA MATTALUD (PROCUREMENT SECTION)

304-1659

Contact Us

304-1064

sp_cagayan@yahoo.com
Capitol Hills, Tuguegarao City,
Philippines, 3500

About Gov.ph

Learn more about the Philippine government, its structure, how government works and the people behind it.

Contact Us

1544-6062

sp_cagayan@yahoo.com
Capitol, Hills, Tuguegarao City,
Philippines

About Gov.ph

Learn more about the Philippine government, its structure, how government works and the people behind it.